This article describes how to amend candidate details in the Cambridge English Test Portal, Metrica.
Users with the EST Institutional Manager or EST Client and Schools Manager user role can amend candidate details in the Cambridge English Test Portal, Metrica, for example, to correct a spelling mistake or update a date of birth.
Amending Candidate Details in the Sessions
1. Locate all the test session where the candidate entry was created.
2. Open the session and search for the candidate.
3. Click on the blue hyperlink (entry code) to display the candidate entry details which are part of the session.
4. The candidate entry details are now displayed and the amendment can be made. Once you have amended the required field click the Save button and then Return to Session Entries.
Complete the same changes for any other sessions that the candidate is entered into.
Updating the candidate details in a session will also update the details in the candidate's account/profile under My Institution.
It is possible to update some candidate details (although not the date of birth) in the candidate's account via the candidate tab in your Institution or Client account in Metrica. This is not recommended, as the changes made here do not automatically update the session entry details and therefore sessions would still need to be updated separately as well.
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